Scaling Up Banking Performance for the Realisation of Specific Sustainable Development Goals: The Interplay of Digitalisation and Training in the Transformation Journey

The main purpose of this study was to examine how digitalisation with a mediating role training influences banking performance and further helps in realisation specific sustainable development goals (SDGs). Data were gathered from 402 employees public, private, foreign sector banks. Digital culture, digital technologies, skillsets are the sub-scales digitalisation. For training, three types (on job off special training) considered. Banking measured through balanced score card covering customer, financial, internal business process, innovation learning perspective. This considered SDG1: eradication poverty; SDG5: gender equality; SDG8: economic growth decent work. Partial Least Square-Structural Equation Modelling used relationship among digitalisation, performance, (SDG1, SDG5, SDG8). results highlighted that has positive association (with β values 0.692 0.531). direct effect on value is 0.316) significant; however, enhanced when as variable between (β: 0.367). Furthermore, suggest SDGs 0.867). In designed model, it can be seen predictors (digitalisation explained 61.1 percent performance. paper, by combining provided an integrated approach contribute towards final model 75.6% variation exogenous variable, i.e., SDGs. indicate important scaling up for